Questions deserve a clear answer.

Before you send

Share only what the team needs.

Messages arrive by email. Choose the closest topic so the request reaches the right context.

1. 01

   For suspected account compromise, change your password and review MFA first. DueSimple support will never ask for your password or authenticator code.

2. 02

   For a security report, describe the affected route and impact without including another person’s data.

3. 03

   For accessibility feedback, include your device, browser, and assistive technology only if you are comfortable doing so.